Customers can now visit Amazon’s virtual clinic around the clock through the company’s website or app. They can compare prices and response times before selecting a telemedicine provider from several options.
The virtual clinic, which does not accept insurance, first launched last fall with a focus on text message-based consultations. This service is still available in 34 states.
Amazon’s virtual clinic offers care for over 30 common health conditions. Many people have turned to telemedicine for virtual care since the COVID-19 pandemic began, as it provides a convenient way to consult with a doctor for minor health issues.
In addition to general healthcare, Amazon’s virtual clinics will also treat erectile dysfunction.
Dr. Nworah Ayogu, Chief Medical Officer of Amazon, stated in a blog post that the clinic aims to eliminate barriers and help people manage their “everyday health concerns.”
The cost of messaging-based consultations through the virtual clinic averages $35, while video visits cost $75. This is often cheaper than in-person visits to a doctor, which can cost over $100 for uninsured individuals or those with high deductibles.
Alongside virtual care, Amazon’s Amazon Pharmacy business sells prescription drugs. Earlier this year, the company finalized the acquisition of One Medical, a membership-based primary care provider with 214 medical offices in over 20 markets and approximately 815,000 customers.
Amazon continues to expand its presence in the healthcare industry, providing innovative and accessible solutions for customers’ healthcare needs.